Delivering more than 100 stores in 3 months is a gigantic challenge that few companies choose to face.

With a competitive and accelerated expansion plan, Grupo Nós, owner of the brands OXXO and Shell Select, has been facing this challenge and proves that it is possible to deliver a large volume of projects within the established deadlines with organization and dedication, combined with new technologies.

This is what the engineering team of Grupo Nós discussed at the 3rd edition of Retail Expansion by Construct IN, an exclusive event for professionals in the construction and expansion sector, which took place on June 13th in São Paulo.

During the chat, the team shared the 5 key factors for success in delivering their projects.

Key factors for the success of Grupo Nós' projects

Despite the challenges of having many projects underway at the same time, Grupo Nós has achieved good results in its expansion projects, ensuring the quality and timelines of hundreds of stores.

In addition to the technologies used in their projects, there are other fundamental factors for the smooth progress of the projects. Discover what they are and how they helped in the execution of the OXXO and Shell Select chain's projects.

Psychological safety:

Creating a collaborative and safe environment where all team members can share opinions, ideas, innovations, new processes, or different experiences. It's about making the team as comfortable as possible for critical topics to be discussed, solutions to be found, and necessary progress to be made.

Investigation and Occurrence Analysis:

The company has created a process that records all project incidents in an Investigation and Occurrence Analysis form. In it, any incident on the project is reported and investigated by other partner areas to understand what factors occurred that led to a certain situation. After being recorded and analyzed, the team implements new processes or resolves the identified problem.

Replicability:

Another factor that is somewhat more technical is the creation of guides, a document that is easy to learn and interact with, assisting in executing the projects to the same standard. It's like a recipe so that new suppliers and people who are integrating into the team have on hand what they need to establish an OXXO store. The guide is disseminated at the start of a project, and all construction companies have access, being able to consult it at any moment in case of doubts.

Relationship with suppliers:

One of the differentiators of Grupo Nós is its relationship with suppliers, as the company's view is that they are also part of the execution, actively contributing to all the processes listed previously and to the next topic about the contracting package. Additionally, the engineering team of the group brings this supplier into the company, conducts conversations to align processes, and replicate best practices across all projects.

Organization of the project package:

To have greater predictability and organization, the company has started to contract a larger project package with each supplier. The contract is closed at the beginning of the year and provides a clearer forecast for suppliers of the number of projects that will be completed during the period, in addition to reducing the processes of quotation and contracting throughout the year.

The event Retail Expansion by Construct IN

The 3rd edition of Retail Expansion by Construct IN took place on June 13th at WeWork Nações Unidas - São Paulo (SP), with support from Trutec. Another exclusive meeting for directors, coordinators, and managers from the construction sector of companies expanding their stores.

In addition to the lecture from Grupo Nós on the challenges and best practices of the company to open hundreds of new OXXO and Shell Select stores, there was also participation from partner startups, such as ConstruCode, which offers a management software for the digitization of project documents.

Other professionals and renowned companies have already participated in Retail Expansion. In the previous edition, the event featured a lecture by Lucas Carassato, Civil Engineer and Product Owner of Leroy Merlin, who spoke about the implementation of new technologies in the maintenance and construction processes of the retail network.

For more information about the editions of Retail Expansion by Construct IN and other news in the construction and expansion sector, subscribe to our newsletter by clicking here.